1.- Responsible for the website
www.ernestoterronaccessories.com (from now on, the WEBSITE) is a domain registered by Ernesto Terrón Moya, with Tax Identification Code 71153551S, registered in the Mercantile Registry of Valladolid, with business address at Calle Veinte de Febrero, 9, 9ºD, 47001, Valladolid (Spain).
You can contact us at our business address by phone +34 983 29 44 33, or by e-mail at info@ernestoterronaccessories.com.
2.- Processing of personal data and purpose of the same
The personal data you provide, as well as those generated during the use of our services, will be incorporated into a file under the responsibility of (Ernesto Terrón), in order to provide you with the requested information, manage the products or services contracted, and ,with your prior consent, keep you informed about products, services or news related to our services, including (list of services). You can unsubscribe from the newsletter at any time by e-mail. You authorize (Ernesto Terrón) to receive a confirmation of receipt and reading of communications sent to you by email.
3.- Recipients of personal data
The recipients of the personal data collected on our website will be used primarily for the management of your orders and by the customer service. It is possible that other recipients of such data may exist in connection with the operations carried out, such as our payment service or payment insurance providers, our freight suppliers and our business partners. You will be informed in advance of any data transmission that requires your consent, or to which you may object, as provided for in current regulations.
4.- Your rights
In any case, you are guaranteed the possibility of exercising your rights of access, rectification, cancellation and opposition to the processing of your data, by sending a written communication to the indicated address or to the e-mail address info@ernestoterronaccessories.com.
At any time you can inform us of your wish to stop receiving our commercial e-mails. To do so, you will only have to inform us of your opposition by one of the following methods that we make available to you:
Click on the unsubscribe link included in all emails
Send an email to the following email address
info@ernestoterronaccessories.com.
Deactivate the Newsletter option in your customer account.
5.- Information on the online dispute resolution platform.
The Regulation called ODR (Online Dispute Resolution) seeks to establish a
independent, impartial, transparent, effective judicial procedure,
quickly and fairly to resolve the various disputes arising from the sale in
international line of goods and services between EU countries.
http://eur-lex.europa.eu/legal-content/ES/TXT/PDF/?uri=CELEX:32013R0524
All information on http://ec.europa.eu/consumers/odr/
6.- Price
VAT (or the corresponding tax) is included in all our prices at the currently applicable rate. The prices mentioned on our website include all items in euros. Shipping costs are not included in the prices offered on this website. Any other additional costs that may arise will be borne by the consumer.
7.- Scope and provider
The General Conditions of Contract are applicable to contracts of sale concluded electronically, through the website, between Ernesto Terrón Moya and consumers and users who wish to purchase the products displayed on it.
8.- Perfection of the contract
In accordance with the Civil Code, the contract will be understood to have been concluded from the moment that Ernesto Terrón Moya is aware of the client's acceptance of the offer.
9.- Language
The language proposed for the completion of the contract is Spanish.
10.- Acceptance of the General Terms and Conditions
Before proceeding to the completion of the contract the customer must read the General Terms and Conditions and accept them by checking the appropriate box during the order process.
11.- Storage / Data Protection
The personal data you provide, as well as those generated during the use of our services, will be included in a file under the responsibility of Ernesto Terrón Moya, in order to provide you with the requested information, to manage the products or services contracted, and to keep you informed about products, provided that you have given your prior consent to this effect, services or news related to the information security sector, which may be of interest to you. You authorize Ernesto Terrón Moya to receive a confirmation of receipt and reading of the communications sent to you by email.
In any case, you are guaranteed the possibility of exercising your rights of access, rectification, cancellation and opposition to the processing of your data, by sending a written communication to the address indicated or to the email address info@ernestoterron.es
12.- Delivery:
The products displayed on our site can only be delivered in the European zone.
Shipping costs are invoiced according to the prices indicated on the website. The exact amount of the shipping costs is indicated in the order process.
The delivery time, depending on the article, will be from 10 to 45 working days from the date of the product. Products whose delivery times require different periods will reflect this in their description.
If a shorter delivery time is required, please contact us at info@ernestoterron.es to prioritise your shipment.
Tous les frais liés à la livraison (frais de douane, droits de douane, etc.) sur les marchés internationaux en dehors de l'Union européenne et des îles Canaries sont à la charge du client.
13.- Payment:
We offer you the following means of payment to make your purchases on our website:
- Payment by card
- Bank transfer in advance
- PayPal
Please note that the goods will be delivered as soon as the payment has been received.
14.- Reservation of ownership
The transfer of ownership will take place once the full price has been paid.
Information on the right of withdrawal
Description of the right of withdrawal
As a consumer and user you would have 14 calendar days by law to exercise your right of withdrawal, but we have extended this to 60 calendar days. The law of the place where the goods subject to the contract have been delivered or where the service is to be provided determines the days to be considered as working days.
The period shall be calculated from the time of receipt of the goods which are the subject of the contract or from the time of conclusion of the contract if the subject of the contract is the provision of services.
The exercise of this right does not require justification.
Methods of exercising the right of withdrawal
To exercise your right of withdrawal you must send your withdrawal or return the product to the following address:
Ernesto Terrón, Calle Santiago, 15, 1ºI, 47001, Valladolid (Spain).
The costs of return in case of withdrawal must be borne by you.
The exercise of the right of withdrawal gives rise to a refund of the sums paid by the consumer within a maximum period of 30 days from the exercise of this right.
The refund will be made by bank transfer (or any other means of payment of your choice).
Exceptions to the right of withdrawal
Unless otherwise agreed, the following contracts are exempt from the right of withdrawal:
a. Contracts for the supply of goods whose price is subject to fluctuations in financial market ratios over which the entrepreneur has no control
b. Contracts for the supply of products made to the specifications of the consumer and user or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire rapidly.
c. Contracts for the provision of services whose execution has begun, with the agreement of the consumer and user, before the end of the seven working day period.
d. Contracts for the supply of products that can be used occasionally and the subsequent return of the product by the consumer.
The return must not show obvious signs of having been used.
15.- Claims
We put our customer service at your disposal for any claim you wish to make. You can access it through your e-mail address info@ernestoterronaccessories.com or by ordinary mail to the following address
Ernesto Terrón, Calle Santiago, 15, 1ºI, 47001, Valladolid (Spain).
(You may need to include additional clauses if your activity or products have particular regulations and limitations.