Due to the handmade nature of all our products, delivery times can vary from 5 to 30 working days.
In custom products can be increased its time depending on the complexity of the model, the availability of materials out of stock and the implementation of the customer's acceptance.
Shipping costs :
EUROPE : 9€.
REST OF THE WORLD: 12€.
If there are customs charges, they will be borne by the customer.
For Europe and the rest of the world, the changes must be treated as a return.
Customised products cannot be returned.
Bridal bodysuits are non-returnable.
Products in the "Outlet" section are not returnable.
For Europe and Rest of the World, the return fees are as follows and will be deducted at the time of return from the total amount of the products purchased:
Rest of the world: 24 €.
Personalised products cannot be returned.
Bridal bodysuits are not returnable.
Products from the "Outlet" section are not returnable.
We will handle it with the transport company so that they can collect it at your convenience.
As soon as the package arrives at our premises, it is checked and processed for a refund within 72 hours.
Please note that the order must be returned within 30 calendar days from the date of receipt of the item.
Return of the product once used, altered or modified will not be accepted.