SHIPPING

Due to the handcrafted nature of all our products, delivery times can range from 3 to 30 days.

In customized products can be increased its time depending on the complexity of the model, availability of materials out of stock and implementation from customer acceptance.

Gastos de envío:

  • EUROPE: 9€.

  • REST OF THE WORLD: 12€.

If there are customs charges, they will be assumed by the customer.

CHANGES

For Europe and the rest of the world, the changes must be treated as a return.

RETURNS

Customized products are not eligible for return.

Products in the "Outlet" section are not returnable.

For Europe and the rest of the world, the return fees are as follows and will be deducted from the total amount of the purchase at the time of return:

Europe: 18 €

Rest of the world: 24 €

Customized products are not eligible for return.

Bridal bodysuits are not returnable.

Products in the "Outlet" section are not returnable.

We take care of managing it with the transport company so that they come and pick it up when it suits you best.

As soon as the package arrives at our facilities, it will be checked and processed for refund within 72 hours.

Please note that the order has to be returned within 30 calendar days from the date of receipt of the item.

The return of the product once used, altered or modified will not be admitted.